Prescription Ordering Direct (POD)

Prescription Ordering Direct (POD)
A new and convenient way to order your repeat prescription.
0300 123 6242

Practices currently using the POD Scheme:

  • Lovemead Surgery
  • Giffords Surgery
  • White Horse Health Centre
  • The Avenue Surgery
  • Tinkers Lane Surgery
  • New Court Surgery
  • Trowbridge Health Centre

Opening hours: 9am to 5pm Monday to Friday (excluding Bank Holidays)

Please note Mondays are our busiest day, and our lines are always very busy during the first hour of any day (9am – 10am).   If you can’t get through first time, please do try again after 15 minutes to allow the queue to reduce.   The average call duration is only 3 minutes so you won’t have to wait long.  The best times to call are between 12 and 4 on Wednesdays, Thursdays and Fridays.

For more information please see our FAQ document here :

NHS Wiltshire POD A5 flyer
Template for Pharmacy Requesting to order on behalf of patient
How to Work with the POD - Guide for Clinicians
POD - process flowchart
POD patient leaflet - what we can do/what we don't do
POD - MOU between NHS Wiltshire CCG & Practice