NHS Bath and North East Somerset, Swindon & Wiltshire CCG Medicines Optimisation Team

The Medicines Optimisation Team at NHS BSW CCG provides support to all prescribers in Primary Care.
In order to do this we carry out the following functions:
• Represent BSWCCG at local formulary meetings
• Liaise with secondary and tertiary care on commissioning contracts involving medicines
• Issue ‘Script’ newsletter (monthly)
• Provide telephone and email advice for GPs, Practice staff and Non-medical prescribers in Primary Care during office hours
• Ensure medicines governance compliance
• Provide support to the LCFS and NHS England Area Team with issues related to prescribing and fraud
• Monitor all prescribing in primary care
• Support to the CCG on issues relating to prescribing

Patients: for POD practices ONLY  For a full list of practices please go to :


For medication ordering via POD in Wiltshire please call 0300 123 6242 or during this emergency period only, please email bswccg.podemergency@nhs.net

Please note that when calling or emailing POD, the essential information required is:
• GP practice
• Name
• Date of birth
• Medicines required
• Your usual pharmacy

If your prescription request is urgent, please telephone the POD to ensure it is dealt with the same day.

Your prescription will be sent to the pharmacy for collection after one week, and your email will be deleted after 1 month.

For queries or complaints, please contact PALS as follows:-

BaNES and Wiltshire

If you are a patient registered with a BaNES or Wiltshire GP you can contact the Complaints and PALS service by email at BSWCCG.feedback@nhs.net or by phoning 0300 123 2103 or 0300 013 4762


If you are a patient registered with a Swindon GP you can contact us by emailing scwcsu.palscomplaints@nhs.net or by phoning 0300 200 8844


Issue 18 - Medicines Optimisation Update - July 2021
Presentation - Quarterly Reports
Presentation - Environmental impact of inhalers
Presentation - Dapagliflozin in Heart Failure
Presentation - Anticholinergic Burden project